Knowledge Base

Categories (11)

ERAU and generic accounts, Change or Reset passwords, Shared drives access, Duo requests/needs.

Classroom and Computer Lab Services including availability, printing, and academic software.

E-Mail, Phones, Voicemail, Conferencing, Long-Distance Codes, Skype, EagleVision Conferencing, RAVE

Classroom Technology such as EagleVision, Canvas, and Technology Training.

Campus Safety, Campus Solutions, Finance & Budget, Flight, Human Resources, Imaging, Philanthropy, Purchasing/Procurement, Records Management, and Student Services.

Desktops, laptops, printers, computer software, and purchasing.

VPN, EagleNet, ERAUNET, RESNET, Campus Network

Website Content, ERNIE Sites, SharePoint, Team Sites, Project Sites, Office 365, Planner, Stream, Yammer.

High Performance Computing (Vega), MicaPlex

Security training, reporting malicious software, identity theft

General technology information

Additional Resources

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