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Categories (11)
Accounts, Access, & Passwords
ERAU and generic accounts, Change or Reset passwords, Shared drives access, Duo requests/needs.
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Classroom & Computer Labs
Classroom and Computer Lab Services including availability, printing, and academic software.
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Communications & Conferencing
E-Mail, Phones, Voicemail, Conferencing, Long-Distance Codes, Skype, EagleVision Conferencing, RAVE
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Teaching & Learning
Classroom Technology such as EagleVision, Canvas, and Technology Training.
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Business Applications & Reporting
Campus Safety, Campus Solutions, Finance & Budget, Flight, Human Resources, Imaging, Philanthropy, Purchasing/Procurement, Records Management, and Student Services.
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Computers, Printers, and Peripherals
Desktops, laptops, printers, computer software, and purchasing.
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Network & Wireless Services
VPN, EagleNet, ERAUNET, RESNET, Campus Network
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Websites, Web Forms, & Collaboration Applications
Website Content, ERNIE Sites, SharePoint, Team Sites, Project Sites, Office 365, Planner, Stream, Yammer.
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Research
High Performance Computing, MicaPlex
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IT Security Services
Security training, reporting malicious software, identity theft
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General
General technology information
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